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2nd City Fingerprinting — Privacy Policy

Effective Date: Feb 10, 2018
Last Updated: Dec 1, 2022

At 2nd City Fingerprinting, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and your rights regarding your data. By using our website, booking services, or visiting our office, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Identification Information

• Full name
• Date of birth
• Address
• Phone number
• Email address
• Government-issued identification details

B. Biometric Information

• Fingerprints (digital or ink-based)
• Associated fingerprint cards (e.g., FBI FD-258)
• Information required for background checks mandated by employers, licensing agencies, or law enforcement

C. Payment Information

• Payment card data (processed securely through our payment processor; we do not store card numbers)

D. Appointment Information

• Service type
• Scheduling details
• Transaction history

E. Website & Technical Data

• IP address
• Browser type
• Pages visited
• Cookies (for site functionality and analytics)

2. How We Use Your Information

We may use your information to:

• Provide fingerprinting, notary, and related services
• Submit fingerprints to authorized agencies upon your request
• Verify your identity
• Process payments
• Comply with state and federal requirements
• Contact you regarding your appointment or service
• Improve and secure our website and services

We do not sell your information to third parties.

3. Sharing Your Information

We may share your information only with:

A. Authorized Agencies

(As required for licensing, background checks, or employment purposes)

• State licensing departments
• Federal agencies (such as FBI or ATF)
• Employers or organizations that sent you for fingerprinting

B. Service Providers

• Payment processors
• Scheduling or email communication tools
• Secure data hosting services

All providers are required to maintain strict confidentiality.

C. Legal Requirements

We may release information if required to:

• Comply with a court order
• Respond to law enforcement
• Meet legal obligations

We never share biometric data for marketing or any unrelated purpose.

4. Fingerprint & Biometric Data Retention

2nd City Fingerprinting does NOT retain your fingerprint images long-term.
We follow the following policies:

• Digital fingerprints are securely transmitted to the authorized agency and then automatically purged from our system within the required retention period.
• Ink cards (FD-258) are handed directly to the customer unless mailing or submission is requested.
• We do not store or reuse biometric data.

Retention timelines comply with state and federal requirements.

5. Data Security

We use industry-standard safeguards to protect your information, including:

• Encrypted data transmission
• Secure servers and restricted access
• Background-checked staff
• Compliance with state and federal biometric privacy laws

Despite our efforts, no method of storage or transmission is 100% secure; however, we take all reasonable measures to protect your data.

6. Your Rights

Depending on your state, you may have the right to:

• Request a copy of your personal information
• Request correction of inaccurate information
• Request deletion of information we are not legally required to keep
• Opt out of certain data uses
• Ask how your biometric data is handled

Requests can be submitted at:
📧 [Insert email address]
📞 [Insert phone number]

7. Cookies & Website Tracking

We may use cookies or analytics tools to:

• Improve website performance
• Analyze visitor activity
• Enhance user experience

You can disable cookies in your browser settings if you prefer.

8. Third-Party Links

Our website may include links to external sites.
We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not directed to children under age 13.
We do not knowingly collect information from children without parental consent.

10. Updates to This Policy

We may update this Privacy Policy periodically.
Revisions will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

2nd City Fingerprinting
📧 Email: [email protected]
📞 Phone: 773-913-0009
📍 Address: 1820 Ridge Rd. #218 Homewood, IL 60430